Generative Artificial Intelligence (IAGen) is generating expectations within the business community of Bages, but its effective implementation remains limited, particularly for SMEs. According to Etalentum's 5th Report, while 55% of SMEs hold a positive opinion about AI, only 9% have integrated it with defined procedures and training, a figure that contrasts with the 40% of large companies that have done so.
The digital maturity gap is a key factor, as 80% of SMEs indicate their teams have a basic or intermediate knowledge level, limiting expert use to only 12% of professionals. Furthermore, 50% of SMEs do not use AI or do so only sporadically.
Sensitive information security is the main obstacle, concerning 65% of respondents. The fear of data privacy loss, its use for AI training, or exposure to third parties leads 46% of organizations to explicitly prohibit the use of sensitive data in these tools.
The lack of human supervision (47%) and the perception of moderate impact on productivity (48%) also hinder adoption. Many companies limit AI to mechanical tasks, avoiding areas where expert judgment is indispensable.
AI governance is an pending issue, with 39% of companies having not formalized a usage policy. General Management leads deployment in 43% of cases, followed by the IT department (40%).
According to David Boixader, CEO of Etalentum, the challenge lies in "human capital and organizational structure," not technology. 56% of companies have yet to create new AI-related roles, such as process specialists (20%) or analysts (13%).




